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ISDNAUDIO.COM Discussion and help forum › General › Techical support › prima 220

(Moderators: Mo-ISDNAUDIO.COM, Edwin van den Oosterkamp)

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prima 220 (Read 9546 times)

Dec 30^th, 2004 at 12:38pm

richardt Offline
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Posts: 3

Just bought a prima 220 from a guy I know in the USA.

It boots beautifully, and is configured OK - but won't connect here in the UK. Just reads "ISDN down" - whereas my prima 120 (which I've had for about 5 years) works fine.

Am I right in assuming there needs a new ROM for the TA to run in the UK or should I be looking elsewhere to correct the fault?

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Reply #1 - Jan 5^th, 2005 at 9:52am

Edwin van den Oosterkamp Offline
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Posts: 42

Hello Richard,

Which TA do you have installed in the machine?

It is very likely that you have an US terminal adaptor installed and if that is the case then you will need to swap it over for a EU/UK TA to make your Prima work here in the UK.

Best regards,

Edwin,

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Reply #2 - Jan 5^th, 2005 at 2:42pm

richardt Offline
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Hi - it's a TA301.

I'd appreciate advice on where i can get the EU/UK TA.

We're also interested in some windows control software for our two machines

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Reply #3 - Jan 5^th, 2005 at 6:48pm

Mo-ISDNAUDIO.COM Offline
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Posts: 5

Richard -

We can certainly help out on that. The TA module can simply be changed over. We can supply a replacement TA module, or we can install it for you and reconfigure the unit ready to work in the UK. If you need help with this, or pricing, please do contact us at sales@isdnaudio.com.

The remote control software you need is called IntelliPRIMA - see Multimedia File Viewing and Clickable Links are available for Registered Members only!! You need to

for more info. It costs 199 GBP (UK Pounds Sterling) per copy and can be ordered with the correct serial cable.

Hope that helps...

Mo Dutta
ISDNAUDIO.COM

« Last Edit: Feb 7^th, 2005 at 5:55pm by Mo-ISDNAUDIO.COM »

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